FAQs

Cancellations
We reserve the right to cancel any order. Every purchase goes through automated fraud screening, which we can't control or override — to avoid any issues, please make sure your shipping and billing addresses match your card information. If your order is cancelled, allow 3–5 business days for the funds to return to your account. Once an order is cancelled it's void; if you need to change anything after placing an order, it will need to be cancelled and placed again.

Returns & Exchanges
Need a different size? We've got you — we accept exchanges for size changes. Just email Swipeyenterprise@gmail.com and we'll get you sorted. All other sales are final; we don't offer refunds.

Shipping & Delivery
Processing takes 1–3 business days (not including shipping time). Every order ships free — standard USPS shipping (about 5–8 days), applied automatically at checkout, no code needed. In a hurry? Choose priority shipping at checkout. You'll get tracking by email or text as soon as your order ships, along with the estimated arrival date.

Lost, Stolen, or Damaged Packages
All orders are insured. If your package is lost, stolen, or damaged, please file a claim directly with the shipping carrier — contact us if you need any order details for the claim.

Order Processing
Orders are fulfilled in the order they're received, so an item can occasionally sell out before your order is processed.

Holiday Season
During the holidays, high shipping volumes can cause delays and slow tracking updates. We appreciate your patience.